INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why do I see prices in EUR but the charge is in RSD?
All payments are processed in the official currency of the Republic of Serbia – Serbian dinar (RSD). Prices displayed in EUR are for informational purposes only, based on the current exchange rate. At checkout, the final amount will be charged in RSD.
Will there be any additional costs?

Sedzda.com does not charge any hidden or additional fees. However, since the transaction is processed in RSD, your bank or card provider may apply a currency conversion rate or fee, depending on their policies. Any such costs are beyond the control of Sedzda.com.

How can I place an order on Sedzda.com?

To place an order, simply browse our collections, select your desired item, choose size and measurements, and proceed to checkout. All garments are made to order, so please allow 5–15 business days for production.

What if my item doesn’t fit or arrives damaged?

If your item doesn’t fit due to our mistake or arrives damaged, contact us within 7 days of delivery. We will arrange an exchange or refund depending on the case. Items must be unworn and in original packaging.

Do you ship internationally?

Yes, we ship worldwide. Shipping times vary based on your location. We’ll keep you updated with tracking once your order is dispatched.

How can I contact customer support?

You can reach us via email at [email protected] or through the contact form on this page. We usually respond within 24–48 hours on business days.

How do I know what size to order?

Each product page includes a measurement guide. If you’re unsure, feel free to contact us with your bust, waist, and hip measurements and we’ll help you choose the best fit.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Phone: +381 64 8891 755

Email: [email protected]

Address: Rifata Burdževića 209B, Novi Pazar, 36300 Serbia,